You will find a lot of shared web hosting providers out there, still most of them are resellers that have minimal resources, particularly in terms of support. A way to distinguish them is the option to contact the company over the phone. The level of support that you will get through this channel of communication varies based on the supplier - a few of them provide expert telephone support, while others offer general and customer support only as some matters are more time-consuming and it's quicker to be resolved through a support ticket, particularly when the situation needs to be escalated. However, it's good to find that you can always contact your website hosting supplier because there're a lot of small issues that can be taken care of effectively and timely through a phone call, not mentioning that you can get more info about the services even before you become a customer.

Phone Support in Shared Web Hosting

Our shared web hosting plans feature telephone support 14 hrs per day even on public holidays, which means that if you don't have an account yet, you are able to call and learn more about our services or if we meet the system requirements for your sites. For your benefit, we have local phone lines in the United States, the United Kingdom and Australia, so you will be able to call the phone number that is nearer to you. If you're a current customer, we will help you promptly with any general and billing matters as well as with numerous technical matters in order to save you time and efforts - we acknowledge the fact that sometimes it's more convenient to talk with a live person to get things done instantly. Of course, some matters simply cannot be resolved on the telephone, so in such a case you have the option to take advantage of our ticketing system.

Phone Support in Semi-dedicated Servers

We offer live phone support 14 hours daily as part of the support services for every single semi-dedicated server plan that we supply. Since some issues are more complex and time-consuming, you'll have to open a support ticket in case you experience such a problem, still for all of the billing, general or minor tech issues you can always phone us and we will assist you immediately to save you the time you will have to spend on creating a ticket. Even if you don't have an account yet, you can find out whether you can host your websites on our state-of-the-art cloud platform or you can get any other general info on our semi-dedicated services. We now have local numbers in the United States of America, Great Britain and Australia as well as an international number, which means that you are able to call the one that is closer to where you are.