Even though the web hosting service provided by the different companies appears identical, each provider has their own platform with its own modifications and different ways to perform particular operations. That’s why, a broad knowledge base would be stunningly useful both for people with no practical experience and for technically capable users who will ultimately discover how particular tasks are done, but will waste time in the meantime. The purpose of such a knowledge base is to make the hosting service fast and simple to use, sparing users a lot of time and efforts. The outcome is more satisfied clients, as they can quickly find the information they are looking for, and considerably less work for the support team representatives, because typically the majority of the enquiries and issues that customers have got are already listed in the knowledge base. On the condition that the articles are properly written and cover more topics, you will be able to learn more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Shared Web Hosting

Our shared web hosting plans come with an exhaustive knowledge base where you can find info on all the problems that you might run into and their solutions. You can get to know how to set up and manage an electronic mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your mail client are correct, but yet you’re unable to send emails, for instance. We have tried our absolute best to be as exhaustive as possible and to cover all the available options so as to help you save time and to give you different solutions for any problem. The knowledge base comprises informative articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will help you become familiar with the features and functions of the Hepsia Control Panel. You can find relevant articles about specific features and functions in every Control Panel section, whereas if you prefer to check the complete article list, you should go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which is included in our semi-dedicated servers, will permit you to access the elaborate online support documentation that we have prepared for you. The articles contain generic info on our web hosting services, how-to guides about the separate features that you can use, along with troubleshooting guidelines that can help you solve common issues that you may run into. The topics that we have included cover more or less everything, from uncomplicated things such as how to host a brand new domain in the account, to more complex ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a certain section of the Control Panel will always be available in the right corner of the page that you’re on, whereas the complete article collection can be accessed through the dedicated Help section.