Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • You will find almost all the answers to your questions in the intuitive Help Center section integrated into MT Hosting’s Web Site Control Panel. It features a detailed repository with commonly asked questions and detailed instructional articles prepared by our expert client support staff.

  • Top quality support service

  • Video Tutorials

  • If you wish to watch how an action is performed or how an issue is settled, rather than just reading about it, examine our compilation of educational video tutorials. They address various different issues and will help you quickly learn how to work with our Web Site Control Panel.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24/7/365 customer support service and come with a 1–hour ticket response guarantee. Our skillful customer service technicians will be available 24/7/365 and will fix any issue that you might possibly face within maximum 1 hour after the customer support ticket submission. In most cases, an answer will be provided to you in less than 20 minutes.