In case you can’t obtain the information you need over the phone or using the chat service, you can use our online contact form. Our support crew watches it 24/7 and we’ll send you an email in well under an hour. Remember, the more specifics you present any time you write to us, the less difficult it’s going to for us to perform our job even better.
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Phones & Chat
- US Toll Free Phone: +1-855-211-0932Int'l. Phone: +1-727-546-HOST(4678)UK Phone: +44-20-3695-1294AU Phone: +61-2-8417-2372Our ID: 164515
- Monday to Friday:
10.00 AM - 06.00 PM GMT/UK*
05.00 AM - 01.00 PM EST/USA*
09.00 PM - 05.00 AM AEST/AU*
*temporary working hours; we'll get back to the normal working time shortly
To look for the status of your own server if you find that there is an issue, go to: www.properstatus.com